Keenan Troxler is the Manager of Property Operations for Chesapeake Neighbors, an Arc Central Chesapeake Region company.
As the Manager of Property Operations, Keenan is a pivotal member of Chesapeake Neighbors’ operations. He leads the frontline Property Management team, schedules recurring preventative maintenance, assigns and prioritizes maintenance tickets, manages service contracts, inspects units, and coordinates on-call rotations. Focused on customer service, collaboration, and safety, Keenan brings a high level of discretion, sound judgment, and a comprehensive knowledge of organizational policies, practices, and procedures to the table.
Keenan has over nine years of professional experience in the realm of team management and customer service and maintains an expert level of coaching, training, and team-building best practices. He has significant experience tracking and prioritizing complex demands, optimizing work functions, and taking initiative in an ever-changing environment.
Before joining Chesapeake Neighbors, Keenan worked as a Grocery Supervisor at Wegmans Food Markets, where he managed and oversaw multiple teams and maximized outcomes for customers and the organization.
Keenan is a graduate of the University of Maryland Global Campus, where he earned a bachelor’s degree in Criminal Justice.